Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Stunning infinity pool
Exceptional spa services
Limited dinner menu
Higher price point
8.6/10
Great
Rooms
8.9
Location
8.9
Service
9.4
Dining
7.7
Guest reviews
8.6/10
based on 20 reviews
4.5/5
based on 81 reviews
9.6
9.6/10 based on 129 reviews
#26 of 55 hotels in Merano based on Tripadvisor
Kevin
United States,
January
2025
8.6/10
During my stay, the hotel truly impressed me with its stunning infinity pool and exceptional spa services, perfect for unwinding amidst gorgeous mountain views. The staff was warm and welcoming, making me feel at home immediately. The dining experience was highlighted by a delicious breakfast buffet and an outstanding dinner menu featuring local ingredients. However, I found that while the communal areas were comfortable, I expected a bit more from the wellness activities offered.
Rooms
9.0
The rooms were beautifully decorated and spacious, creating a luxurious atmosphere that I absolutely loved.
Service
9.0
The service provided by the staff was attentive and highly detailed, ensuring all my needs were met throughout my stay.
Location
8.0
The location was conveniently close to various hiking trails, which made it easy to explore the beautiful surroundings.
Dining
9.0
I thoroughly enjoyed the diverse options at the breakfast buffet as well as the outstanding dinner menu that showcased local flavors.
Facilities
8.0
The hotel facilities, particularly the inviting lounge area and relaxing garden spaces, provided excellent spots for relaxation.
Owen
United Kingdom,
January
2025
9.2/10
My stay at the hotel was truly memorable. The stunning infinity pool is a definite highlight, offering breathtaking mountain views that invite you to unwind completely. I was thoroughly impressed by the exceptional spa services, which left me feeling refreshed. The staff were warm and welcoming, genuinely caring about my comfort throughout my stay. While the breakfast buffet was delicious and diverse, I think a little more variety in the dinner menu would enhance the overall dining experience.
Rooms
9.0
The rooms were beautifully decorated, creating a luxurious and comfortable atmosphere.
Service
9.0
The staff provided warm hospitality and were attentive to my needs.
Location
9.0
The hotel is conveniently located near several hiking trails and local attractions, making it easy to explore the area.
Dining
7.0
The breakfast buffet was delicious, offering a variety of quality options, though I found the dinner menu a bit lacking in diversity.
Facilities
9.0
The facilities were clean and well-maintained, particularly the inviting lounge area where I could relax and socialize.
Peter
United Kingdom,
January
2025
8.8/10
My stay at the hotel was highlighted by the stunning infinity pool that offered breathtaking mountain views, making it the perfect spot for relaxation. The exceptional spa services, using natural products, left me feeling rejuvenated. However, while the dinner menu was impressive, I found the breakfast buffet could have had a few more options. Overall, the beautiful decor and warm atmosphere greatly contributed to my enjoyable experience.
Rooms
9.0
I was charmed by the beautifully decorated rooms, which contributed to a luxurious atmosphere during my stay.
Service
10.0
The staff were warm and welcoming, consistently going above and beyond to ensure I had a pleasant experience.
Location
9.0
The hotel is conveniently located near local attractions, making it easy for me to explore the surrounding area.
Dining
7.0
The dinner menu was outstanding with its diverse selection and local ingredients, but I felt the breakfast buffet could offer more variety.
Facilities
8.0
The facilities were clean and well-maintained, particularly the inviting lounge area and relaxing garden spaces which I truly enjoyed.
Mike
United States,
December
2024
9.2/10
I absolutely loved my stay at this hotel! The stunning infinity pool with mountain views was the perfect spot to unwind and relax. The highlight of my mornings was the delicious breakfast buffet, which offered a fantastic variety of options to choose from. On the flip side, while the overall experience was fantastic, I felt like the spa services could have offered a bit more variety. Also, some areas of the hotel could use a little updating, but it didn’t detract much from my stay.
Rooms
9.0
The rooms were beautifully decorated and spacious, which made my stay very comfortable.
Service
10.0
The staff provided phenomenal service; they were warm and welcoming, always going above and beyond to ensure I had a great experience.
Location
9.0
The hotel is conveniently located near various attractions and hiking trails, making it easy to explore the area.
Dining
9.0
I was impressed with the outstanding dinner menu, featuring a diverse selection of local ingredients that were beautifully presented.
Facilities
8.0
The relaxing garden spaces and inviting lounge area were perfect for unwinding after a day of exploring.
Julian
United Kingdom,
November
2024
8.4/10
I was thoroughly impressed with my stay at this hotel. The stunning infinity pool and serene atmosphere provided the perfect backdrop for relaxation. I also indulged in exceptional spa services that left me feeling rejuvenated. While the dining experience was noteworthy, particularly the breakfast buffet, I did find the dinner menu a bit limited in options. Overall, this place offers a blend of luxury and comfort, making it a memorable getaway.
Rooms
9.0
The beautifully decorated rooms exuded luxury and comfort, making my stay even more enjoyable.
Service
9.0
The staff was warm and welcoming, always going the extra mile to ensure my comfort.
Location
9.0
Conveniently located near attractions and hiking trails, it made exploring the area a breeze.
Dining
7.0
The breakfast buffet stood out for its variety and quality, although the dinner menu could use more options.
Facilities
8.0
The facilities were clean and well-maintained with a lovely lounge area to relax in.
Stunning infinity pool
Limited dinner menu
Francis
United Kingdom,
October
2024
9.0/10
I had an amazing experience at this hotel, with the stunning infinity pool and exceptional spa services truly standing out. The staff's warm hospitality was a real treat, making me feel welcomed throughout my stay. The breakfast buffet offered a fantastic variety, but I wish the dinner options were more varied. Overall, it was a luxurious and relaxing stay, although some aspects like the pricing for certain amenities could be more reasonable.
Rooms
9.0
The rooms were beautifully decorated and spacious, offering a luxurious atmosphere that contributed to my comfort during the stay.
Service
9.0
The concierge service was highly effective, providing excellent recommendations and assistance in booking local attractions which enhanced my visit.
Location
9.0
I loved how close the hotel was to various hiking trails, making it super easy to enjoy the outdoors.
Dining
7.0
While the breakfast buffet was delightful, I found that the dinner menu could use a bit more variety.
Facilities
10.0
The infinity pool offered breathtaking views and a serene atmosphere, which I found incredibly relaxing.
Layla
United Kingdom,
October
2024
8.6/10
I had an amazing stay at this hotel, with the infinity pool being an absolute highlight, offering stunning mountain views that made it perfect for relaxation. The spa services were exceptional, and the delicious breakfast buffet added to the overall enjoyment. However, while the rooms were beautifully decorated, I found them slightly smaller than expected, which was a bit disappointing. Overall, the hospitality from the staff was warm and welcoming, but I felt that some of the facilities could use a little more attention.
Rooms
8.0
The rooms were beautifully decorated, contributing to a luxurious atmosphere, though I found them a bit smaller than I anticipated.
Service
9.0
The staff was warm and welcoming, going above and beyond to ensure everything was perfect during my stay.
Location
Dining
9.0
The breakfast buffet was a real treat with its variety and quality, while the dinner menu showcased outstanding flavors and presentation.
Facilities
8.0
The infinity pool and spa services really stood out, but I felt some facilities could have been maintained better.
Emily
United States,
September
2024
8.8/10
I had a fantastic time at this hotel with stunning mountain views and a breathtaking infinity pool that quickly became my favorite spot for relaxation. The exceptional spa services offered a refreshing experience, and the warm and welcoming staff made me feel right at home. However, while the breakfast buffet was delicious with varied options, I felt that some of the dining aspects later in the day could use a little more variety to match the chef’s breakfast talents.
Rooms
9.0
The rooms were beautifully decorated, spacious, and comfortable, creating a luxurious atmosphere that I thoroughly enjoyed.
Service
10.0
The staff was attentive and went above and beyond to ensure everything was on point during my stay.
Location
9.0
The hotel's location is convenient, with nearby attractions and lots of opportunities for hiking that I loved exploring.
Dining
7.0
The breakfast buffet was definitely a highlight, offering delicious options, but the dinner menu could benefit from a bit more variety.
Facilities
9.0
The facilities were clean and well-maintained, with exceptional amenities like the inviting lounge area and relaxing garden spaces.
Pamela
United States,
September
2024
8.2/10
I had a wonderful experience at the hotel, highlighted by the stunning infinity pool with breathtaking mountain views that made relaxation a true delight. The exceptional spa services using natural products added to my rejuvenation, while the cozy lounge areas were perfect for winding down. Although the facilities were well-maintained, I feel a bit more attention to certain details could enhance the overall experience. The breakfast buffet was a standout, but the dinner options could improve. Overall, it's a fantastic place for anyone looking to unwind and enjoy some beautiful scenery.
Rooms
9.0
The rooms were beautifully decorated, spacious, and provided a very comfortable atmosphere during my stay.
Service
9.0
The staff were warm and welcoming, always attentive to my needs and enhancing the overall experience.
Location
Dining
7.0
The breakfast buffet was delicious and offered a great variety, but I found the dinner menu could use an even broader selection.
Facilities
8.0
The facilities, including the inviting lounge and relaxing garden spaces, were clean and well-maintained, providing a great environment to relax.
Lee
United States,
August
2024
9.0/10
I had a wonderful stay at this hotel, with the infinity pool being a standout feature that provided breathtaking mountain views. The spa services were exceptional, making me feel rejuvenated, while the breakfast buffet was delicious and offered plenty of variety. However, the Wi-Fi access came at an additional cost, which was a bit disappointing considering the overall experience.
Rooms
9.0
The rooms were beautifully decorated and spacious, creating a luxurious atmosphere that I loved.
Service
10.0
The staff demonstrated remarkable attentiveness and went above and beyond to ensure I had a pleasant stay.
Location
9.0
The hotel is conveniently located near several attractions, making it easy for me to explore the area.
Dining
8.0
Both breakfast and dinner offerings were outstanding, showcasing local ingredients and variety.
Facilities
9.0
The facilities were clean and well-maintained, with a relaxing lounge area that contributed to my overall enjoyment.
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